德國艾本德股份公司于1945年創(chuàng)立于德國漢堡，是全球領(lǐng)先的生物技術(shù)公司之一。艾本德公司以其創(chuàng)新的技術(shù)和卓越的品質(zhì)已成為實驗室儀器質(zhì)量標(biāo)準(zhǔn)的代名詞。世界第一支微量離心管就是以eppendorf管命名，現(xiàn)已成為廣大科研工作者必不可缺的實驗工具。其經(jīng)典的移液器和離心機產(chǎn)品已成為全世界各個科學(xué)實驗室最常規(guī)的儀器品牌。

艾本德中國已在上海，北京以及廣州設(shè)立其分支機構(gòu)。隨著業(yè)務(wù)不斷發(fā)展，艾本德中國誠聘下列人員：
Hotline & Service Officer(shanghai,1名），
Technical Service Engineer（ Guangzhou、Jinan、North East China、 Wuhan、Xi’an各1名)

Hotline & Service Officer, Shanghai

Responsibilities:

· Responsible for National Application & Service Hotline operation in Shanghai office.
· To provide simple solution or advice according to customer inquiry.
· Responsible for making record of customer inquiry, ensuring coordination with relevant persons and report to Customer Support Assistant.
· To input, organize, and maintain service databases, and spreadsheets materials etc.
· Other tasks as assigned by customer support dept.

Qualification / Additional Requirements:

· College degree or above major in Biology or Management is preferred.
· At least 2 years working experience in customer service of Biology & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential.
· Be good at MS Office.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, Guangzhou

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Able and willing to travel extensively to cover our distributed instrument base throughout South China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, Jinan

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Able and willing to travel extensively to cover our distributed instrument base throughout East China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, North East China

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Possible to work in home office.
· Able and willing to travel extensively to cover our distributed instrument base throughout North East China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, Wuhan

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Able and willing to travel extensively to cover our distributed instrument base throughout Middle China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, Xi’an

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Possible to work in home office.
· Able and willing to travel extensively to cover our distributed instrument base throughout North West China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

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